Cultivate your green dreams with AB Horticulture

Privacy Policy

At AB Horticulture, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.abhorticulture.com and make purchases from our online store. By using our website, you consent to the data practices outlined in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services to you:

  • Personal Information: When you make a purchase or create an account, we may collect your name, email address, phone number, shipping address, billing address, and payment information.
  • Transaction Information: Details of the products you purchase, transaction history, and payment methods.
  • Non-Personal Information: This includes your browsing activity, IP address, browser type, device information, and location data, which is collected through cookies and other tracking technologies.

2. How We Use Your Information

We use the collected information for several purposes, including:

  • Processing Orders: To fulfill your orders, process payments, and deliver your purchased products.
  • Customer Service: To provide customer support and respond to your inquiries, complaints, or product-related issues.
  • Improvement of Services: To enhance our website, products, and overall customer experience.
  • Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, and offers. You can opt out of marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We take security seriously and employ industry-standard practices to protect your personal information. These include:

  • Encryption: All sensitive data, such as payment details, is encrypted using Secure Socket Layer (SSL) technology during transmission.
  • Access Controls: Only authorized personnel have access to your personal information, and all such data is stored in secure, password-protected databases.
  • Secure Payment Gateways: We use trusted third-party payment processors to handle your financial transactions.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee complete security.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist in the operation of our website and delivery of products (e.g., payment processors, shipping companies, and email marketing services).
  • Legal Requirements: We may disclose your information if required to do so by law, such as in response to a subpoena or legal process, or if we believe that disclosure is necessary to protect our rights, the safety of others, or prevent fraud.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal information about your use of our website. These technologies help us improve website functionality, enhance your browsing experience, and analyze usage patterns.

You can choose to disable cookies in your browser settings, but this may affect some features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You have the right to access and update the personal information we hold about you.
  • Opt-Out of Marketing: You can opt out of receiving promotional emails and marketing communications by clicking “unsubscribe” or contacting us directly.
  • Deletion: You may request that we delete your personal information, subject to certain legal and contractual restrictions.

To exercise any of these rights, please contact us at startingpointglobal@gmail.com.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal information, we will take steps to delete that information as soon as possible.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy practices, or policies of these external sites. We encourage you to review the privacy policy of any third-party website you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

  • Email: startingpointglobal@gmail.com
  • Phone: +91 94334 08866
  • Address: Brindaban Mullick Lane, Howrah -711101, West Bengal, India.