1. Introduction

Welcome to AB Horticulture! By accessing and using our website www.abhorticulture.com (the “Website”) and purchasing products from us, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Website or services.

2. General Information

• Website Use: Our Website is operated by AB Horticulture, a company registered under the laws of India. All services and products available on the Website are subject to these Terms.
• Changes to Terms: We reserve the right to update, modify, or change these Terms at any time. Any changes will be posted on this page, and the date of the most recent update will be displayed at the top. By continuing to use the Website after any updates, you agree to the revised Terms.

3. User Account

• Account Creation: To place an order, you may be required to create an account with us. You must provide accurate and complete information, and ensure that your account details are up to date.
• Account Security: You are responsible for maintaining the confidentiality of your login credentials and account details. You agree to notify us immediately if you suspect any unauthorized use of your account.

4. Product Information and Availability

• Product Descriptions: We make every effort to accurately describe the products available on our Website. However, we cannot guarantee that product descriptions, images, or other content are free from errors. The colors and features of plants may vary slightly depending on monitor settings.
• Product Availability: All products listed on our Website are subject to availability. If a product is out of stock or unavailable, we will notify you promptly and offer a refund or a similar product.

5. Orders and Payments

• Placing an Order: To place an order, you must select the items you wish to purchase and provide your payment and shipping information. By submitting your order, you make an offer to purchase the products subject to these Terms.
• Order Confirmation: Once your order is placed, we will send you a confirmation email with the details of your order. This email does not signify our acceptance of your order; it is merely an acknowledgment that we have received your order.
• Payment: We accept various payment methods including credit cards, debit cards, and online payment systems such as Gpay, PhonePe, PayTM, PayU, and EBS. Payment must be made in full before your order is shipped.

6. Pricing and Taxes

• Pricing: All prices listed on our Website are in INR and are subject to change without prior notice. Prices do not include taxes or shipping fees unless specified.
• Taxes: Applicable taxes will be added to your order based on your location at the time of checkout. You are responsible for any taxes or customs duties applicable to your order.

7. Shipping and Delivery

• Domestic Shipping: We ship to India. Shipping fees will be calculated at checkout based on the weight and size of your order and your shipping address.
• Delivery Times: Orders are typically shipped within 7 working days. Delivery times vary depending on your location and the shipping method selected.
• Shipping Issues: AB Horticulture is not liable for delays caused by the courier or postal service. We are also not responsible for any damage caused to the products during transit.

8. Returns, Refunds, and Exchanges

• Refunds: Please refer to our Refund Policy for information regarding refunds, exchanges, and return procedures.
• Damaged Products: If a product arrives damaged or defective, please contact us within 48 hours of receiving your order with relevant photos. We will either replace the product or issue a refund.

9. User Responsibilities

• Accuracy of Information: You agree to provide true, accurate, and complete information when using our Website or making purchases.
• Prohibited Activities: You agree not to use our Website for illegal or fraudulent purposes. You are prohibited from engaging in any conduct that could harm, disrupt, or impair the functionality of the Website.

10. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Intellectual Property

• Ownership: All content on our Website, including but not limited to text, images, logos, designs, and trademarks, is the property of AB Horticulture and is protected by copyright and intellectual property laws.
• License: We grant you a limited, non-exclusive license to access and use the Website solely for personal, non-commercial use. Any unauthorized use of our content is strictly prohibited.

12. Limitation of Liability

• Disclaimer of Warranties: Our Website and products are provided on an “as-is” basis without any warranties of any kind, either express or implied. We do not guarantee that the Website will be error-free, secure, or continuously available.
• Limitation of Liability: To the fullest extent permitted by law, AB Horticulture will not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or products. Our total liability will not exceed the total amount paid for the products purchased.

13. Indemnification

You agree to indemnify, defend, and hold harmless AB Horticulture and its employees, affiliates, and agents from any and all claims, damages, losses, or liabilities arising out of your use of the Website, violation of these Terms, or any infringement of the rights of any third party.

14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Howrah. Any disputes will be resolved in the courts located in Howrah, and you consent to the exclusive jurisdiction and venue of such courts.

15. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at:

• Email: startingpointglobal@gmail.com
• Phone: +91 94334 08866
• Address: Brindaban Mullick Lane, Howrah -711101, West Bengal, India.